Jonathan Bradley leads the UK arm of Granicus’ Experience Services, where he partners exclusively with public sector organisations to design modern, meaningful customer experiences. As a Senior Experience Partner, he’s passionate about making public services more accessible, intuitive, and impactful—helping people get what they need, when they need it, with ease. With over 25 years of experience across the public sector, Jonathan brings deep insight and a human-centred mindset to digital transformation. His mission? To help organisations shift from process-driven systems to people-first solutions that genuinely improve lives and strengthen communities. Outside of work, Jonathan finds harmony in music—he’s a proud member of the Mousehole Male Voice Choir, where he lends his voice to a tradition that celebrates community, culture, and connection.